inSTREAM

Intelligent Document Processing Automation Solutions

The inSTREAM platform is packaged with a Human-in-the-Loop managed service. It is designed to transform invoice processing and it is Integra-ready.

The platform delivers significant efficiencies for global, blue-chip customers, reducing Average Handling Times, improving accuracy by replacing traditional Accounts Payable methods with a streamlined integrated approach, offering high levels of straight-through-processing.

inSTREAM applies its Intelligent Process Automation (IPA) technology, inSTREAM™, to deliver end-to-end business Intelligent Document Processing (IDP) including:

• Accounts Payable Automation: The finance operation within a business, especially that of an Accounts Payable (AP) team carries a high level of responsibility to ensure invoices are correct, approved and paid on time.

• Sales Order Processing: Customer Sales orders are critical to both the sustainability and growth of any business. However, manual Sales Order Processing (SOP) can be time-consuming, and error-prone and lead to fulfilment delays, potentially hindering delivery lead times and ultimately leading to poor customer satisfaction.

• Correspondence Automation: Customer Service departments are at the forefront of managing a company’s reputation; yet Customer Service staff are working in a complex, time-sensitive environment, with high volumes and little room for error.

• Delay Repay: inSTREAM for Delay Repay (DR) is one of the leading compensation claims processing and management solutions for Train Operating Companies (TOCs), enabling them to significantly increase efficiencies, reduce cost and deliver an improved DR service to their customers.

• Claims Processing: Crucial to any insurance organisation is its claims handling processes. This process is fundamental to achieving high levels of customer satisfaction and business success. Yet many insurers still rely on time-consuming, labour-intensive, and manual tasks to process claims, leading to delays and sometimes errors.

InSTREAM is enabled to pick up e-invoices on your behalf via its readily available access points from Peppol or DBNAlliance (and other networks).

To learn more about Peppol, download our latest guide which explains how receiving invoices through Peppol is as easy as 1 2 3 with users of inSTREAM.